Privacy Policy
How Alexander, Lankford & Hiers, Inc. collects, uses, and protects your information.
Last updated: June 10, 2026
Alexander, Lankford & Hiers, Inc. ("AL&H," "we," "us," or "our"), a professional corporation of Certified Public Accountants located at 4000 S. Medford Drive, Lufkin, TX 75901-5500, respects your privacy and is committed to protecting the personal and financial information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. As certified public accountants, we are also bound by professional standards of confidentiality that govern our handling of client information.
Information We Collect
We may collect the following types of information:
- Information you provide directly, such as your name, email address, phone number, and any details you include when you contact us or engage our services.
- Financial and tax information that you provide in connection with the accounting, tax, audit, and advisory services we perform for you.
- Website usage information, such as your browser type, device, and pages visited, which may be collected automatically through standard web technologies.
How We Use Your Information
We use the information we collect to:
- Provide, perform, and improve our professional services;
- Respond to your inquiries and communicate with you about your account or engagement;
- Comply with legal, regulatory, and professional obligations; and
- Maintain the security and integrity of our systems.
How We Protect Your Information
We maintain physical, electronic, and procedural safeguards designed to protect your information from unauthorized access, use, or disclosure. Access to client information is restricted to personnel who need it to provide services to you.
Sharing of Information
We do not sell your personal information. We do not disclose nonpublic personal information about our clients or former clients to anyone, except as permitted or required by law, or with your consent. When we use third-party service providers to support our operations, we require them to protect the confidentiality of your information.
SMS / Text Messaging
If you opt in to receive text messages from us, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for assistance. For full details, see our Terms & Conditions.
Cookies and Tracking
Our website may use cookies and similar technologies to support functionality and understand how the site is used. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
Your Choices
You may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to our legal and professional record-retention obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our handling of your information, please contact us:
Alexander, Lankford & Hiers, Inc.
4000 S. Medford Drive, Lufkin, TX 75901-5500
Phone: 936.632.7771
Email: info@alhcpa.com